For Order Cancellations
Cancellation Policy
Need to Change or Cancel Your Order?
We understand that plans change — please act quickly if you need to make any modifications, as our fulfillment process moves fast.
Order Changes
If you need to update your order details — such as items or delivery address — contact us within 24 hours of placing your order at support@tryciria.com and we'll do our best to accommodate the change.
Order Cancellations
Once an order is placed, it cannot be cancelled. To ensure your order reaches you as quickly as possible, our fulfillment process is fully automated and begins immediately after checkout. This means your order is prepared and handed off to our shipping partners without delay — giving us no window to intercept it once it's in motion.
After Shipment
Once your order has shipped, no changes or cancellations can be made. If you'd like to send it back after receiving it, please refer to our Returns and Refunds Policy for next steps.
If you have any questions or concerns, don't hesitate to reach out to us at support@tryciria.com — we're always happy to help.